Certification Management System

To maintain the trust and integrity of the certificates we issue, we rely on a robust audit process, detailed audit reports and competent auditors.

For management systems, we adopt the following guidelines:

  • ISO 19011:2018 – Guidelines for auditing management systems
  • ISO 17021-1:2015 – Conformity assessment — Requirements for bodies providing audit and certification of management systems
  • ISO 17065:2012 – Conformity assessment — Requirements for bodies certifying products, processes and services

This course is designed to give you an introduction to Certification Management Systems and the requirements of Standards.

Course Content

Module 1: Introduction to Certification Management
Module 2: Organisational Structure
Module 3: Impartiality and Integrity
Module 4: Auditor Competence
Module 5: Audit Monitoring and Certification Decisions
Module 6: Openness, Appeals, Complaints & Confidentiality
Module 7: Risk-Based Approach
Module 8: Limitations and Conflict of Interest
Module 9: Consultant Referrals
Final Quiz
Certification Management System